Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
UNFORGETTABLE TRAVEL EXPERIENCES AWAIT YOU
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Discover the joy of travel with our tailored experiences for all ages and abilities.
Let us help you create lasting memories through unique travel opportunities.
20+
Years of Exceptional Service
12
Happy Travelers Worldwide
★★★★★
Minerva Travel provided an unforgettable experience for my family. The staff was incredibly accommodating, ensuring that our trip was enjoyable and accessible for my child with special needs. We explored beautiful destinations while learning about different cultures, making memories that will last a lifetime. I highly recommend their services to anyone looking for a travel agency that truly cares about their clients’ needs.
Katharina Schmidt
Minerva Travel Agency